Available Monday to Saturday, 9 AM – 7 PM IST
For urgent matters such as a failed plan payment, a booking error, or an issue that requires immediate attention, we recommend calling or messaging us on WhatsApp, where our team typically responds within a few hours during business hours. For detailed queries, billing disputes, account deletion requests, or privacy-related matters, please write to us at hapitechops@gmail.com. We aim to respond to all email inquiries within twenty-four to forty-eight hours on business days.
Our support team is available to assist with appointment booking issues, doctors’ plan payments and invoices, account login and verification problems, prescription download difficulties, doctor profile corrections, reports of inappropriate conduct on the platform, and help with deleting an account (patients and doctors can also delete their own account from the app or the dashboard). If your query relates to the medical advice, treatment or consultation fee of a doctor, please contact the doctor or clinic directly, as hApItech is not involved in clinical matters and does not collect consultation fees.
Hapitech Technologies LLP (hApItech) · Palanpur, Banaskantha, Gujarat — 385001 · India