Available Monday to Saturday, 9 AM – 7 PM IST
For urgent matters such as a failed payment, a booking error, or an issue that requires immediate attention, we recommend calling or messaging us on WhatsApp, where our team typically responds within a few hours during business hours. For detailed queries, billing disputes, account deletion requests, or privacy-related matters, please write to us at hapitechops@gmail.com. We aim to respond to all email inquiries within twenty-four to forty-eight hours on business days.
Our support team is available to assist with appointment booking issues, payment failures and refund requests, account login and verification problems, prescription download difficulties, doctor profile corrections, reports of inappropriate conduct on the platform, and requests for account deletion. If your query relates to the medical advice or treatment provided by a doctor, please contact the doctor directly, as hApItech is not involved in clinical matters.
hApItech · Palanpur, Banaskantha, Gujarat — 385001 · India